Personal accounts: fees and service charges
Understanding different types of fees and charges
The banking packages, accounts, and services we offer come with different features and fees. For example, many of our chequing packages have a monthly fee that includes some or all the transactions you make each month. For select packages, this fee is waived if you keep a minimum balance in your account.
We also charge fees for certain transactions, depending on the account or package you have. Services like bank drafts or wire transfers also have service charges that are not directly related to your bank account or package.
For more information on account fees and features, explore our chequing and savings account options.
CHEQUING PACKAGE FEES SAVINGS ACCOUNT FEES OTHER FEES AND SERVICE CHARGES
Available to Members aged 18 and older. All features and transactions included in the monthly package fee.
Fee type and description | Fee details |
---|---|
Package fees | |
Monthly package fee | $3 |
Minimum monthly balance (MMB) to waive additional transaction fees5 | Not applicable |
MMB to waive package fee5 | Not applicable |
Transactions included in package | |
Self-serve1 | 15 included ($1.25 per additional transaction) |
In branch2 | 5 included ($1.25 per additional transaction) |
Cheques4 | 2 included ($1.25 per additional cheque) |
Deposits | Free |
Rebated Interac e-Transfers®3/ month | 4 included ($1.50 per additional transfer) |
Monthly interest | Not applicable |
Available to Members aged 18 and older. All features and transactions included in the monthly package fee.
Fee type and description | Fee details |
---|---|
Package fees | |
Monthly package fee | $9 |
Minimum monthly balance (MMB) to waive additional transaction fees5 | Not applicable |
MMB to waive package fee5 | $2,000 |
Transactions included in package | |
Self-serve1 | 25 included ($1.25 per additional transaction) |
In branch2 | 5 included ($1.25 per additional transaction) |
Cheques4 | 2 included ($1.25 per additional cheque) |
Deposits | Free |
Rebated Interac e-Transfers®3/ month | 6 included ($1.50 per additional transfer) |
Monthly interest | Not applicable |
Available to Members aged 18 and older. All features and transactions included in the monthly package fee.
Fee type and description | Fee details |
---|---|
Package fees | |
Monthly package fee | $14 |
Minimum monthly balance (MMB) to waive additional transaction fees5 | $3,000 |
MMB to waive package fee5 | $3,000 |
Transactions included in package | |
Self-serve1 | Unlimited |
In branch2 | 0 included ($1.25 per transaction if MMB not maintained) |
Cheques4 | 0 included ($1.25 per cheque if MMB not maintained) |
Deposits | Free |
Rebated Interac e-Transfers®3/ month | 99 included ($1.50 per additional transfer) |
Monthly interest | Not applicable |
Available to Members aged 18 and older. All features and transactions included in the monthly package fee.
Fee type and description | Fee details |
---|---|
Package fees | |
Monthly package fee | $19 |
Minimum monthly balance (MMB) to waive additional transaction fees5 | Not applicable |
MMB to waive package fee5 | $5,000 |
Transactions included in package | |
Self-serve1 | Unlimited |
Personal service (in branch)2 | Unlimited |
Cheques4 | Unlimited |
Deposits | Free |
Rebated Interac e-Transfers®3/ month | 99 included ($1.50 per additional transfer) |
Monthly interest | Not applicable |
Available to Members aged 18-256. All features and transactions included in the monthly package fee.
Fee type and description | Fee details |
---|---|
Package fees | |
Monthly package fee | $0 |
Minimum monthly balance (MMB) to waive additional transaction fees5 | Not applicable |
MMB to waive package fee5 | Not applicable |
Transactions included in package | |
Self-serve1 | Unlimited |
In branch2 | 5 included ($1.25 per additional transaction) |
Cheques4 | 2 included ($1.25 per additional cheque) |
Deposits | Free |
Rebated Interac e-Transfers®3/ month | 99 included ($1.50 per additional transfer) |
Monthly interest | Not applicable |
Available to Members aged 60 and older. All features and transactions included in the monthly package fee.
Fee type and description | Fee details |
---|---|
Package fees | |
Monthly package fee | $3 |
Minimum monthly balance (MMB) to waive additional transaction fees5 | Not applicable |
MMB to waive package fee5 | $2,000 |
Transactions included in package | |
Self-serve1 | 25 included ($1.25 per additional transaction) |
In branch2 | 5 included ($1.25 per additional transaction) |
Cheques4 | 2 included ($1.25 per additional cheque) |
Deposits | Free |
Rebated Interac e-Transfers®3/ month | 6 included ($1.50 per additional transfer) |
Monthly interest | Not applicable |
Available to Members aged 60 and older. All features and transactions included in the monthly package fee.
Fee type and description | Fee details |
---|---|
Package fees | |
Monthly package fee | $9.50 |
Minimum monthly balance (MMB) to waive additional transaction fees5 | Not applicable |
MMB to waive package fee5 | $5,000 |
Transactions included in package | |
Self-serve1 | Unlimited |
In branch2 | Unlimited |
Cheques4 | Unlimited |
Deposits | Free |
Rebated Interac e-Transfers®3/ month | 99 included ($1.50 per additional transfer) |
Monthly interest | Not applicable |
The Senior Chequing Account is no longer available. Product information is available for existing account holders only.
Fee type and description | Fee details |
---|---|
Package fees | |
Monthly package fee | $0 |
Minimum monthly balance (MMB) to waive additional transaction fees5 | Not applicable |
MMB to waive package fee5 | Not applicable |
Transactions included in package | |
Self-serve1 | Unlimited |
In branch2 | Unlimited |
Cheques4 | Unlimited |
Deposits | Free |
Rebated Interac e-Transfers®3/ month | 4 included ($1.50 per additional transfer) |
Monthly interest | Not applicable |
Available to Members aged 18 and older.
Fee type and description | Fee details |
---|---|
Package fees | |
Monthly package fee | $0 |
Minimum monthly balance (MMB) to waive additional transaction fees5 | Not applicable |
MMB to waive package fee5 | Not applicable |
Transactions included in package | |
Self-serve1 | Unlimited |
In branch2 | 0 included ($1 per transaction) |
Cheques4 | 0 included ($1 per transaction) |
Deposits | Free |
Rebated Interac e-Transfers®3/ month | Not applicable |
Monthly interest | Yes |
Available to Members aged 18 and older.
Fee type and description | Fee details |
---|---|
Fees and interest | |
Minimum monthly balance to waive transaction fees5 | $50,000 |
Monthly fee | $0 |
Monthly interest | Yes |
Transactions included | |
Self-serve1 | 1 included ($1.25 per additional transaction) |
In branch2 | 1 included ($1.25 per additional transaction) |
Deposits | Free |
Available to Members aged 18 and younger.
Fee type and description | Fee details |
---|---|
Fees and interest | |
Minimum monthly balance to waive transaction fees5 | Not applicable |
Monthly fee | $0 |
Monthly interest | Yes |
Transactions included | |
Self-serve1 | Unlimited |
In branch2 | Unlimited |
Deposits | Free |
Available to Members aged 18 and older.
Fee type and description | Fee details |
---|---|
Fees and interest | |
Minimum monthly balance to waive transaction fees5 | Not applicable |
Monthly fee | $0 |
Monthly interest | Yes |
Transactions included | |
Self-serve1 | Unlimited |
In branch2 | Unlimited |
Deposits | Free |
Fee type and description | Fee details |
---|---|
Interac e-Transfers® | $1.50 |
Interac e-Transfers® requests | $1.50 |
Interac® ABM transactions | $2 |
Cirrus® (US) | $3 |
Cirrus® (International) | $5 |
Fee type and description | Fee details |
---|---|
Bank draft (CAD) | $10 |
Bank draft (USD, foreign) | $10 |
Cashing/depositing USD cheques | $1 (waived with USD account) |
Foreign currency drawn on a CAD account | $12 |
Certified cheque | $10 |
Basic cheque orders | 1 free order (up to 50 cheques) per year included in the Unlimited Chequing Package, the Senior Unlimited Package and the New to Canada Package. For all other accounts and packages, consult your branch or our Contact Centre for cheque order pricing details. |
Cheques sent on collection | $20 |
Non-sufficient funds (NSF) | $48 |
Honoured NSF | $5 + overdraft interest |
NSF reversal | Free |
Late loan payment | $48 |
Chargebacks | $7 |
Stop payment with complete details | $15 |
Stop payment with partial details | $20 |
Stop payment bank draft (USD & foreign only) | $30 |
Bill payment trace | $15 |
Bill payment recall/reject | $24 |
Unencoded item | $15 |
Coverdraft | $5/item |
Overdraft protection | $1/month plus interest |
Overdraft interest rate | 21% per annum8 |
Fee type and description | Fee details |
---|---|
Foreign debit transaction fee | 2.5% |
Small foreign currency order fee (for buy and sell orders less than $100 CAD equivalent) | $5 |
Expedited currency order delivery fee (for orders less than $2,000 CAD equivalent) | $10 |
Foreign currency buy-back fee (within 5 days of original order) | $10 |
Fee type and description | Fee details |
---|---|
Online, mobile, and telephone banking | Free |
eStatements | Free |
Paper statements | $2.50 (Free for Senior and New to Canada accounts) |
Cheque images9 (Online banking only) | $1.50 per image - cheque images are free if registered for online statements |
Credit rating to other financial institution | $5.65 |
Search of bank records | $30/hour (min. $15) |
Interest letter | $16 |
Balance letter | $16 |
Letter-duplicate T4 & T5 information | $15 |
Fee type and description | Fee details |
---|---|
Various sizes available | See branch location for details |
Key replacement | $20 |
Drilling of box | Locksmith fee to drill box applies |
Fee type and description | Fee details |
---|---|
Incoming wires | $17.50 |
Outgoing wires - Under $20,000 - $20,001 - $50,000 - $50,001 - $100,00 - $100,000+ |
$30 $60 $100 $120 |
Fee type and description | Fee details |
---|---|
Balance of account transfer | $15 (includes official cheque charge) |
Inactive account | $30/year |
RRSP/RRIF/TFSA | $75 for transfer-out requests |
RESP full transfer | $75 |
RESP partial transfer | $195 |