Video transcript: Meridian Holiday Gift Giving
This video includes different Meridian advisors in their offices calling Members to let them know about a special surprise. It begins with light music and the following intro text on screen:
During the 2020 holiday season, we wanted to do something special and surprise some of our Members.
The music continues in the background throughout the video.
A shot of Advisor 1 appears on the screen. The advisor is in her office, on the phone speaking with a Member. We hear Advisor 1 speak:
At Meridian, we know that this year has caused like unimaginable challenges for so many people….
The video then cuts to Advisor 2, who is in his office, speaking to a Member on the phone. We hear Advisor 2 speak:
We’d like to do something to make your holiday season a little bit brighter this year. So, I just want to let you know that your next mortgage payment is on us.
We cut to Advisor 3, who is in her office speaking to a Member on the phone. We hear the Member speak:
What? Really?
Advisor 3 is smiling and responds to the Member
Yeah
Member 1: I’m stunned!
We cut to Advisor 4, who is in her office speaking to a Member on the phone. We hear Advisor 4 speak with laughter in her voice:
Meridian has decided to credit your chequing account.
Member 2: Oh my gosh!
We cut to Advisor 5 who is in her office, on the phone, smiling as she hears the Member’s response.
Member 3: What are you telling me? Are you kidding me? Do you have any idea?
Advisor 5: I’m so happy we are going to be able to do this for you.
Member 3 sounds overwhelmed with gratitude: You have no idea!
We cut to Advisor 6, who is in his office on the phone, speaking with a Member. We hear Advisor 6 speak:
We’re going to be paying your next mortgage payment for you as a little bit of a 2020 holiday cheer.
We hear the Member respond:
Member 4: This is awesome. You guys are the best! I can’t believe it. This is great.
The video closes out with the Meridian logo and tagline: Meridian. Where banking feels good.
During the 2020 holiday season, we surprised several Members by covering the cost of one of their monthly mortgage payments ourselves.