FAQ - <em>Interac<small><sup>®</sup></small></em> Flash tap limit increase
Meridian continues to investigate new and innovative ways to add value and convenience to your banking experience. To help you, we have increased the Interac® Flash limits on your debit card to make it easier, faster, and safer to make a point-of-sale payment.
When using the contactless tap feature on your Meridian debit card, you’ll now be able to complete single purchases up to $250 without entering your PIN. You can make cumulative purchases to a maximum tap limit of $300.
Every time you complete a chip and PIN transaction, your tap purchase counter resets to $0.00. So, if you occasionally alternate between the tap feature and using your PIN, that could be why you’re not being prompted to enter the PIN when you tap.
A tap payment transaction can fail for a variety of reasons, including point-of-sale software, a defective terminal, or even human error. If a transaction fails, we recommend you retry at another location. If the problem persists, please contact Meridian by visiting your local branch or calling our Contact Centre at 1-866-592-2226.
Unfortunately, you cannot adjust your card’s tap limit. However, you do have the option to remove the Interac® Flash tap feature entirely if you prefer. You may also reduce your daily point-of-sale and ABM limits. To explore these options, visit your local branch or call our Contact Centre at 1-866-592-2226.
This should be investigated by Meridian’s Fraud Team, as per our existing process. If your card is subject to unauthorized use, please report the incident to Meridian to begin the investigation.
If you have additional questions or need support, our Contact Centre representatives are available to help.
Toll-free: 1 (866) 592-2226
International collect: 1 (416) 597-0165
Available Monday to Sunday: 8:00 am to 12:00 am (EST/EDT)