From our Members
“I am grateful for excellent service at the bank, when there in person and also extremely pleased with the communication and assistance I receive from my financial advisor”
Gabriella D.
Tenure 16 Years
“We’ve been with Meridian for over 40 years and never have had a problem.”
Edwinda B.
Tenure 42 years
“Customer care was great and always have felt looked after, Meridian understands my family's financial goals and explains how to accomplish it”
Marleni S.
Tenure 1 month
“Always helpful and friendly tellers and our investment advisor is outstanding! This is why I have been a Meridian member for decades.”
Barbara B.
Tenure 31 years
“Our advisor continues to be the reason we keep our banking needs with Meridian- he is professional, approachable and resourceful - if he is unsure or unable to support a request he follows up quickly and refers us to someone in house to help.”
Heather M.
Tenure 27 years
“Great service and competitive rates. I have been a Member since 1979 and have no reason to change to another bank.”
Allan B.
Tenure 7 years
“I always show people what the logo is on my debit card. I tell as many people as possible because Meridian the best out there for customer service”
Michelle S.
Tenure 20 years
“The personal connection your staff makes with every interaction. I am not a number but a valued client”
Victoria K.
Tenure 23 years
“In just speaking with my advisor for a brief time, they gave me more hope than anyone else has in this past year including the Credit Union I currently bank with. Their understanding and willingness to work with me was clearly evident and it means a lot to me regardless of the outcome. They took the time to listen to my circumstance and I didn’t feel judged or defeated. Both my mother I have been dealing with our respective FI’s recently for other financial needs. In my own words, they left us hanging and would not fight for her or I despite years of banking with them and being in good standings.
For this reason, Meridian stood out to me. I recently opened an account with Meridian, my experience with this Credit Union is almost nonexistent yet still I got the impression that you would support me on my road to homeownership and my goal to do something significant for my daughter.
Just based on this experience, I intend to move all of my banking to Meridian for all of my financial needs regardless of the outcome. I know I’m just a small fry but it’s one more Member none the less.
Customer service is so pivotal and feeling like you, as a customer, are getting something in return for trusting your money with an institution is huge. Looking forward to a long relationship go forward.”
Stephanie L.
Tenure 1 month
“Although there have been tremendous changes in your company (specifically) and the industry(generally), I have always found your staff informed and professional; while displaying a real sense of personal interest and care for clients like me. I have a relatively small investment account with Meridian, but I feel very well attended to.”
Member
Tenure > 10 years
“Every meeting I have had has been very informative and I feel like the rep has had my best interests in mind when making suggestions. Meridian reps also do periodic check ins to make sure everything is going well.”
Member
Tenure 1-3 years
“Our advisor listens to every concern and tries to guide us through every difficult time that we have faced. We always leave feeling better than when we walked in and reassured things will be ok and actually believe it which is the difference. I have never felt more secure with our financial future.”
Member
Tenure > 10 years
“I always have courteous, helpful, accurate advice and service from the Meridian representatives. The web banking platform is outstanding and comprehensive and allows distance management of my accounts during the pandemic.”
Member
Tenure > 10 years
“I was referred by my friend who only had wonderful and complimentary praises of Meridian. So, when I needed to open a TFSA Meridian was an obvious. My advisor was very helpful with explanations, professional and just lovely.”
Member
Tenure < 1 year
“Very helpful and personable service at the branch and then when I was having trouble setting it up on line I had the most wonderful, patient, informative agent on the phone. I could not have done it without her. I am a pretty tough critic - but wow.”
Member
Tenure < 1 year